General Information

1. This policy applies to the website operating at the URL: www.royaltrans.pl
2. The operator of the website and the Administrator of personal data is:
   Grzegorz Wolski
   Royal Trans
   ul. Przy Forcie 12/72
   02-495
3. Contact email of the operator: [email protected]
4. The Operator is the Administrator of your personal data regarding the data voluntarily provided on the website.
5. The website uses personal data for the following purposes:
1. Managing the comment system
2. Managing the classified ads system
3. Presenting the user profile to other users
4. Displaying user advertisements
5. Handling inquiries through forms
6. Preparing, packaging, and shipping goods
7. Performing ordered services
8. Debt collection
9. Presenting offers or information
6. The website collects information about users and their behavior in the following ways:
   1. Through voluntarily submitted data in forms, which is entered into the Operator’s systems.
   2. By storing cookies on the user’s device.

Selected Data Protection Methods Used by the Operator

1. Login areas and data entry fields are protected via transmission layer security (SSL certificate). This ensures that personal data and login credentials entered on the site are encrypted on the user’s device and can only be read on the target server.
2. Personal data stored in databases is encrypted so that only the Operator with the key can read it. This protects the data in case of database theft.
3. User passwords are stored in hashed form. The hashing function is one-way, making reversal impossible, which is a modern standard for storing user passwords.
4. Two-factor authentication is implemented on the website, providing additional login security.
5. Administrative passwords are periodically changed by the Operator.
6. Regular backups are performed to protect data.
7. All software used for processing personal data is regularly updated, including programming components.

Hosting

1. The website is hosted (technically maintained) on the servers of a third-party company
2. The hosting company maintains server logs to ensure technical reliability, which may include:
   1. Requested URL resources (pages, files),
   2. Request arrival time,
   3. Response sending time,
   4. Client workstation name (via HTTP protocol),
   5. Error information from HTTP transactions,
   6. Referrer URL,
   7. Browser information,
   8. IP address,
   9. Diagnostic information for self-service ordering on the site,
   10. Email handling information.

Your Rights and Additional Information on Data Use

1. In some cases, the Administrator may transfer your personal data to other recipients if necessary to perform a contract or fulfill legal obligations, including:
   1. Hosting companies (as processors)
   2. Couriers
   3. Postal operators
   4. Insurers
   5. Law firms and debt collectors
   6. Banks
   7. Payment operators
   8. Public authorities
   9. Comment system operators
   10. Online chat solution operators
   11. Authorized employees and collaborators using data for website operation
   12. Marketing service providers for the Administrator
2. Personal data is retained only as long as necessary to perform related activities (e.g., accounting). Marketing data is retained for no longer than 3 years.
3. You have the right to request from the Administrator:
   1. Access to your personal data,
   2. Rectification,
   3. Deletion,
   4. Restriction of processing,
   5. Data portability.
4. You may object to processing under legitimate interests, including profiling, unless there are overriding legal grounds.
5. Complaints can be submitted to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
6. Providing personal data is voluntary but necessary for website services.
7. Automated decision-making, including profiling, may be applied to provide services or for direct marketing.
8. Data is not transferred outside the European Union.

Form Data

1. The website collects information voluntarily submitted by users, including personal data.
2. Connection parameters (timestamp, IP address) may also be recorded.
3. In some cases, form data may be linked to a user’s email address.
4. Form data is processed for the specific purpose of the form (e.g., service request, commercial contact, service registration). Each form clearly states its purpose.

Administrator Logs

1. User behavior on the website may be logged for administrative purposes.

Marketing Techniques

1. The Operator uses statistical traffic analysis via Google Analytics (Google Inc., USA). Only anonymized data is shared. Cookies are used for advertising preferences, adjustable at: https://www.google.com/ads/preferences/
2. Remarketing techniques are used to match ads to user behavior. No personal data is transferred to advertisers.
3. Facebook Pixel is used to inform Facebook when registered users visit the site. No additional personal data is provided by the Operator.
4. Heatmaps and session recordings are anonymized; passwords and personal data are not recorded.
5. Automated emails may be sent if users consent to commercial correspondence.

Cookies Information

1. The website uses cookies (text files stored on the user’s device). Cookies include:
   1. Site name
   2. Storage duration
   3. Unique identifie
2. Cookies are used to:
   1. Maintain user sessions
   2. Implement marketing functions
3. Two types of cookies are used:
   1. Session cookies (temporary) – deleted after logout or browser close
   2. Persistent cookies – stored for a set time or until user deletion
4. Browsers can block or delete cookies; disabling essential cookies may prevent website use. Cookies may also be used by Google, Facebook, and Twitter.

Managing Cookies – Giving and Withdrawing Consent

1. Users can change browser settings to refuse cookies. Disabling essential cookies may hinder or prevent website use
2. Instructions for managing cookies depend on the browser:
   Desktop browsers:
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera
   Mobile device:
   • Android
   • Safari (iOS)
   • Windows Phone